{"id":5403,"date":"2024-08-27T11:42:49","date_gmt":"2024-08-27T09:42:49","guid":{"rendered":"https:\/\/www.acuariosevilla.es\/privacy-policy\/"},"modified":"2026-10-21T17:56:57","modified_gmt":"2026-10-21T15:56:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/acuariozaragoza.beatest.es\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy policy<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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Who is responsible for processing your data<\/a> What personal data processing do we carry out?<\/a> To which recipients will your data be communicated?<\/a> Are international processing of your data carried out?<\/a>
\nWhat are your rights when you provide us with your data?<\/a> Can I withdraw consent?<\/a> Where can I complain if I consider that my data is not being processed correctly?<\/a> Security and updating of your persona data<\/a> Confidentiality<\/a><\/p>\n<\/div><\/div>\n<\/div>\n\n

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Aquagesti\u00f3n Sur, S.L. (hereinafter, \u201cAcuario de Sevilla\u201d) in compliance with personal data protection regulations, informs the user of this website (hereinafter, the \u201cUser\u201d), contained in this web page (hereinafter, the \u201cWebsite\u201d), of the following conditions, which will govern the processing of their personal data within the framework of the use and interaction with the Website, as well as the processing of their data regarding the contact they may establish with its owner.<\/p>\n

Who is responsible for processing your data<\/strong><\/h3>\n

Responsible: Aquagesti\u00f3n Sur, S.L.<\/p>\n

CIF: B90036096<\/p>\n

Registered office: Muelle de las Delicias, s\/n - \u00c1rea Sur - Puerto de Sevilla, 41001, Sevilla<\/p>\n

Email: protecciondatos@acuariosevilla.es<\/a><\/p>\n

Phone: 955441541<\/a><\/p>\n

Data Protection Officer (DPO): protecciondatos@acuariosevilla.es<\/a><\/p>\n

What personal data processing do we carry out?<\/strong><\/h3>\n
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The User's personal data will be processed by Aquagesti\u00f3n Sur, S.L. for the following purposes and on the following legitimation bases:<\/p>\n

Purpose 1: attention to communications, resolution of incidents and complaints, as well as information requests and resolution of other types of inquiries<\/b><\/p>\n

\u2022 Data processed for this purpose<\/b>: identification and contact data communicated through the means provided by Aquagesti\u00f3n Sur, S.L., such as the Website forms, email or telephone. Specifically, and among other data that could be communicated depending on the specific query or communication conveyed, the processing of name, surname, email address, telephone number, professional position and company or entity in which the User works is foreseen. <\/p>\n

\u2022 Description of the purpose<\/b>: to attend to the query raised and provide the information requested by the User.<\/p>\n

\u2022 Legitimation basis<\/b>: User's consent through acceptance of the processing of their data for the purpose indicated in the basic data protection information and the privacy policy.<\/p>\n

\u2022 Retention period<\/b>: necessary to resolve the query or provide the requested information, resolve the complaint or incident, as well as to attend to possible responsibilities or legal obligations that may arise, being able to subsequently keep your data properly blocked for at least 5 years, which is the general limitation period for personal actions.<\/p>\n

Purpose 2: management of the commercial relationship with the client including reservations for activities and catering<\/b><\/p>\n

\u2022 Data processed for this purpose<\/b>: identification, contact and, where appropriate, economic, training and academic data, communicated through the means provided by Aquagesti\u00f3n Sur, S.L., such as the Website forms, email, telephone, or during the development of the commercial relationship with Aquagesti\u00f3n Sur, S.L. Specifically, and among other data that could be communicated, the processing of name, surname, email address, telephone number, delivery address or transaction and financial data necessary to carry out the purchase operation and delivery of the acquired goods is foreseen.<\/p>\n

\u2022 Description of the purpose<\/b>: to manage, within the framework of providing its services, all aspects that could derive from the commercial relationship established with Aquagesti\u00f3n Sur, S.L. due to the purchase of tickets or products in its online store and\/or the relationship established with Aquagesti\u00f3n Sur, S.L. including management of reservation data or scheduled appointments.<\/p>\n

\u2022 Legitimation basis<\/b>:execution of the contractual relationship.<\/p>\n

\u2022 Retention period<\/b>: for the duration of the contractual relationship, as well as to attend to possible responsibilities or legal obligations that may arise, being able to subsequently keep your data properly blocked for at least 5 years, which is the general limitation period for personal actions.<\/p>\n

Purpose 3: data analytics through cookies<\/b><\/p>\n

\u2022 Data processed for this purpose<\/b>: depending on the case, identifying, contact, and browsing data may be processed. For example: browsing habits (navigation patterns, most requested features and services, preferences, etc.) or browsing identifiers (browsing device or IP address). <\/p>\n

\u2022 Description of the purpose<\/b>: analyze the User's navigation on the Website in order to understand browsing patterns, improve the Website and the User experience.<\/p>\n

\u2022 Legal basis<\/b>: cconsent of the data subject, granted by accepting the download of cookies in the cookie notice offered when entering the Website.<\/p>\n

\u2022 Retention period<\/b>: as long as consent is not withdrawn and specifically for each cookie as indicated in the \u201cexpiration\u201d column of section \u201c3. What cookies do we use?\u201d of our Cookie Policy.<\/p>\n

Purpose 4: sending own commercial communications<\/b><\/p>\n

\u2022 Data processed for this purpose<\/strong>: identifying and contact data, such as name, surname, and email address.<\/p>\n

\u2022 Description of the purpose<\/strong>: to send commercial communications related to the activity of Aquagesti\u00f3n Sur, S.L.<\/p>\n

\u2022 Legal basis:<\/strong> User consent (recipient of communications). The User can withdraw the given consent at any time by writing to protecciondatos@acuariosevilla.es. <\/p>\n

\u2022 Retention period<\/strong>: as necessary to fulfill the indicated purpose and as long as the user does not object to the processing or withdraw consent, as well as to address possible legal responsibilities or obligations that may arise, being able to keep their data properly blocked afterwards for at least 5 years, which is the general limitation period for personal actions.<\/p>\n

Purpose 5: compliance with legal obligations<\/b><\/p>\n

\u2022 Data processed for this purpose<\/strong>: any personal data that may be subject to processing in the context of complying with the legal obligations to which Aquagesti\u00f3n Sur, S.L. is subject.<\/p>\n

\u2022 Description of the purpose<\/strong>: to comply with any legal obligations that may be applicable to Aquagesti\u00f3n Sur, S.L.<\/p>\n

\u2022 Legal basis<\/strong>: compliance with the specific legal obligation that is applicable.<\/p>\n

\u2022 Retention period<\/strong>: as indicated in the applicable regulations based on the legal obligation imposed on Aquagesti\u00f3n Sur, S.L.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Purpose 6: Management and issuance of annual passes for the Seville Aquarium<\/b><\/div>\n
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